FAQs

Are games refundable?
No, all purchases are final, and there are no refunds for cancellations. However, with 24 hour notice, games can be rescheduled or a credit could be issued.

How much does it cost?
Standard pricing is $25 per person. Minimum payment to book is $50.

Can we have a team of only 2 people?
Definitely! It may make it more challenging, but you can play with only 2 people in any of our rooms.

Can we have more than 6 people in our team?
Although we recommend having no more than 6 people in a room, you can add a 7th player upon arrival.

How do we pay for adding someone to our team?
Any additional participants can be paid for upon arrival with either cash or card.

Are drop-ins welcome or do I have to make an appointment?
We take drop-ins all day if we have availability. You need to make a reservation in order to ensure that you'll be able to play. Drop-ins are not guaranteed.

Will I be playing the room with strangers?
No, we only offer private booking, so it will only be your group in the room.

Can I use my phone in the room?
No. Use of phones, cameras, and any other electrical device which haven’t been approved prior is prohibited in the rooms.

Can children play the game?
Yes. Due to game complexity we do not recommend persons under the age of 12 to play alone and without the help of an adult. However, children as young as 7 years old might find the game interesting and educational if they play with a grown-up.

Can pregnant women play the game?
Absolutely!

Are the rooms wheelchair accessible?
Yes, our rooms are wheelchair accessible.

Any questions? Please e-mail us at Info@BreakThroughReno.com